Do you have a cancellation policy?

Cancellations within 24 hours are subject to a fee 50% of the service total, no show fee is the same. Repeated cancellations may result in being blocked from booking.

What if I'm going to be late?

A late fee is applied after 20 minutes and may result in a shortened service such as no blow dry, or even needing to reschedule. I always do my best to stay on schedule as well and will always contact you if I'm a bit behind; I respect your time too!

Is it true dirty hair is best for color?

This is a long perpetrated myth. Two day hair is usually fine, but excess product build up and oils actually prohibit the color from working as effectively. I promise it’s better for the both of us!

What is your re-do policy?

If you are ever unhappy, let me know within 7 days and I am happy to make adjustments so that you are satisfied. Due to the artistic nature of my services, I do not offer refunds. 

Please note that a re-do is different than not liking something on yourself even though it was delivered as promised and agreed upon, or changing your mind.

How do I know what to book?

I have a service menu you can check out. If you are still unsure, never hesitate to contact me! I also offer a free in person consultation! It's important to me that we're on the same page and have enough time together.

Can I work or have a silent appointment?

Most definitely! We have free wi-fi for you to enjoy! I completely understand that you may need to work, or only get a little quiet time to yourself to relax and decompress. But please let me know as I’m a yapper and I don’t want to get in the way of your work or relaxation time!

Can I bring my kids to my appointment?

If you can, please use your appointment time to be kid-free to ensure the safety of your little ones. We understand if it’s a necessity, but a kid-free zone is just safer and less stressful for you so you can enjoy the whole experience.